FLASH MEDIA STUDIOS

Privacy Policy

This policy describes information collected through the Flash Media Studios website and concierge inquiry form. It does not replace any separate agreement for production services.

Information we collect and why

When you send an inquiry, we collect your first and last name, phone number, email address, selected service options, and any questions or notes you provide. We use this information to respond, discuss your project, and manage related communications. Please do not include payment information or sensitive personal information in the notes field.

Our hosting and email providers may process technical information such as IP addresses, browser information, request times, and delivery or security logs to operate, protect, and troubleshoot the website and email service.

Service providers and sharing

The website is hosted on Vercel. Inquiry messages are transmitted through Resend and delivered to our business email inbox. These providers and our email provider process information as part of providing their services. Information may also be disclosed when required by law or reasonably necessary to address fraud, security issues, or legal claims. This website does not include advertising pixels or mechanisms for selling inquiry information or sharing it for cross-context behavioral advertising.

Cookies, storage, and external links

The current website does not set optional analytics or advertising cookies. Hosting and security services may use necessary technical mechanisms. The Cookie Settings panel describes the current configuration; there are no optional tracking categories to enable. The website does not change its behavior in response to Do Not Track or Global Privacy Control signals because it does not use cross-site advertising tracking.

Social icons are links, not embedded social feeds. If you follow them, the destination platform’s privacy practices apply. Browser caching may store website images, fonts, and video assets to support performance.

Retention and security

Inquiry information may remain in business email and provider records for handling your request, maintaining relevant business records, and meeting legal obligations. Retention depends on the nature of the inquiry and applicable requirements. No internet transmission or storage method can be guaranteed completely secure.

Your choices and requests

You can ask about the information you submitted, request corrections or deletion, or ask us to stop follow-up communications. Use the concierge form or call 949.849.6544 and identify your request as a privacy request. We may need to verify your identity. Applicable law may provide additional access, deletion, correction, or other privacy rights; requests are handled subject to those laws and any required record retention.

Children and location

This website is intended for people seeking professional media services, not children under 13. If you believe a child has submitted personal information, contact us to request its removal. Our service providers may process information in the United States or other locations where they operate.

Changes and contact

Updates will be posted on this page with a revised effective date. For privacy questions, contact our concierge or call 949.849.6544.